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Legal information

You are currently viewing the website for the Bravo Discovery sprl Company.

In accordance with the law, please read these Terms of Use and any specific conditions shown on the pages of the Website, which govern your use of the www.bravodiscovery.com Website and your relationship with Bravo Discovery sprl. These terms concern your legal rights and responsibilities that apply when you use this website.

bravodiscovery.com belongs to the Bravo Discovery sprl Company, whose head office is located:

Rue du Midi 76,
1000 Brussels,
Belgium.
TVA BE052579622

Use of the website

This Website is made freely available (excluding connection fees to the website) for your personal use, subject to the conditions defined below. Your use of this Website implies your full acceptance of all its Terms of Use.

Your use of the bravodiscovery.com website or any affiliated website is intended for personal, non-commercial use and/or to make legitimate inquiries to reserve the products or services offered. You agree not to use this website to make speculative, false or fraudulent requests. You agree not use robots or other automated means to access this website, unless otherwise authorized by bravodiscovery.com

The Website is to assist the user in the search for services in connection with travel and tourism, and to make the appropriate reservations. The user must be at least 18 years, and be legally able to enter and use this Website in accordance with the General Terms.

You can only use the Website to make reservations or purchases for a legitimate purpose. No use or misuse of end purpose is allowed, including for purposes contrary to public order and morality.

For failure to comply with these terms, we reserve the right at any time without notice, to prohibit or restrict your access to all or part of the Website, without prejudice to any damages – interest.

Except in cases of fraud where it is your responsibility to provide proof, you are financially responsible for these actions on the Website, including the use made of your e-mail address and password. You also warrant the truthfulness and accuracy of your information provided on the Website. Any copying, reproduction, re-publication, downloading, sending on the Internet, broadcasting, transmission, making available to the public or other uses of the bravodiscovery.com content (text, images, URLs, pricing information, etc.) for purposes other than personal, non-commercial use is strictly prohibited. Any other use of the contents of bravodiscovery.com requires the written permission of Bravo Discovery.

Data protection

The information provided by the user on the Website is used to process and fill his orders. The information needed to process and fill orders is marked with an asterisk on the Website’s pages.

Requests for other information that is considered optional, or for information regarding the user’s interests in order to send him offers of services are to better know him and to improve the services offered to him.

Cookies

When visiting our website, a «cookie» (a small text file) shall be created and saved on your computer’s hard drive. The cookie identifies you when you visit our website so that we can improve your navigation on the website and personalize your online experience (automatic recognition, list of your favorite residences…).

We also gather technical information about your computer whenever you open a page during your visit to our websites. Such information includes your IP (Internet Protocol), the operating system used, the browser type and the address of a Website that you came from, if applicable. We gather this information to improve the quality of your experience during your visit to our website, and we do not sell or transfer this information to third parties.

We use software that is a Website analytics tool, which provides us with a data set and a service that tracks customers’ activities on our website. When you visit our website, we use cookies to track and receive anonymous information about your search activities on our Website. The tool in question allows us to improve your online experience and the user-friendliness of our Websites. It is by no means used to gather personal information about you, and is never compared with your user profile if you are registered on our website. Most browsers automatically accept cookies, but you can delete or reject the enabled cookies. As each browser is different, you should refer to your web browser’s «Help» menu to see how to change the preferences regarding cookies. The website’s behavior remains the same and all the features are accessible.

Bravo Discovery Privacy Policy

In force as of 25 May 2018

Protecting your personal data is of the essence to Bravo Discovery.

We therefore want to explain to you in a clear and transparent way how and why we collect, process, store and use your personal data.

We shall also present your rights and monitoring tools that you may use for your personal data.

That is the purpose of this Privacy Policy, which is explained in more detail hereafter.

Which information do we collect?

We collect the surname and first name of the main passenger of the booked activity, their telephone number, email address, date of birth, postal address and language chosen for the activity.

When you buy something on our website, we shall ask you, in addition to the above information, for information on your means of payment.

Children’s personal data on our website

Our website is not meant to be used by children under the age of 18, and we shall never knowingly collect information on any person younger than 18.

How and for what purpose are your personal data used?

Your personal information is collected directly or indirectly by our partners, in order to process your order on our booking application, and to inform you of important changes if necessary.

These data will also be used for statistical purposes or for surveys, to improve the website and services that we offer you.

We may also at any time send you information by post or electronically on products, promotions and special offers at Bravo Discovery.

Which information do we share with third parties?

Mainly, we only share your personal data within our company.

We may however sign agreements with other companies to provide certain services such as the processing of bank cards, and in the scope of marketing operations.

We shall only communicate information to these companies that they need to deliver their services, and we work closely with them to ensure that your personal data are respected and protected. These companies do not have the right to use such information for their own sales purposes, nor to share it with anyone outside of Bravo Discovery.

We shall not communicate your information to our partners nor to any third party for their own sales purposes, without your permission.

Your rights and monitoring options

As you may already know, a new EU regulation called General Data Protection Regulation or GDPR gives people certain rights with regard to their personal data. We have therefore set up additional access control and transparency measures to help users benefit from these rights.

  • Right of access: the right to be informed and to request access to personal data that we are processing;
  • Right to rectification: the right to ask us to modify or update your personal data if they are inaccurate or incomplete;
  • Right to erasure: the right to ask us to permanently erase your personal data;
  • Right to restriction: the right to ask us to temporarily or permanently stop the processing of part or all of your personal data;
  • Right of opposition:
    • the right to refuse the processing of your personal data at any time for personal reasons;
    • the right to refuse processing of your personal data for marketing purposes;
  • Data portability: the right to ask for a copy of your personal data in electronic format and the right to transmit such personal data for use by a third-party service; and
  • The right not to be subject to automated decisions: the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

How to use your rights

We take data protection very seriously and therefore have a dedicated customer service to answer your questions regarding the above-mentioned rights. You may contact them at the following address: info@bravodiscovery.com

Personal data security

We undertake to protect our users’ personal data. We implement appropriate technical and organizational measures to protect the security of your personal data.

Data retention

Your personal data will be kept for as long as is necessary for the purposes stipulated in this Privacy Policy.

Transfer of assets

Should Bravo Discovery or its assets be sold, information on consumers will of course form part of the transferred assets.

Links to third-party websites

To improve the quality of our services, our website may at any time include links to third-party websites. These websites will have a data protection policy of a different nature than ours and independent from ours. We urge you to look at their declaration on personal data protection when you click on them. The present declaration pertains to our website only, and not to any other. We shall not accept responsibility for any content or activities on third-party websites.

​Data protection officer

We have appointed a data protection officer who will ensure that your personal data are always used in a transparent, correct and legal way. You may contact our Data Protection Officer at info@bravodiscovery.com putting DPO in the subject of the email.

Right to appeal to a supervisory authority

If you suspect that Bravo Discovery is using your personal data in an inappropriate manner, you may contact us. You also have the right to file a complaint with the supervising authority.

Changing our Privacy Policy

Laws and practices change over time. Should we decide to update our privacy policy, we shall publish the changes on our website. If we change the way we process your personal data in any substantial way, we shall notify you in advance, or where required by law, ask your permission before implementing these changes. We sincerely advise you to read our privacy policy and to check regularly if changes have been made to it. The privacy policy was last changed in May 2018.

Contact​

Thank you for reading our Privacy Policy. If you have any questions on this Policy, please contact our data protection officer by email at info@bravodiscovery.com, or write to us at the following address:

Bravo Discovery sprl
Rue du Midi 76,
1000 Brussels,
Belgium

Security

To guarantee your security and ensure greater confidentiality, our Website uses SSL 128 bit encryption.​

When transferring information over the network, your credit or debit card number and all the information entered in the various forms is automatically encrypted.​

The SSL encryption (Secure Socket Layer) system automatically encodes the information before it is transmitted over the network.​

When it arrives on our server, it is decrypted using a single SSL key that allows your browser to connect to our Website and transparently negotiate a secure communication channel. Developed by Netscape, SSL is now the most widely used and successful system for securing transactions.

Assistance and insurance

No insurance is included in the prices offered on the website.​

bravodiscovery.com recommends that you take out an insurance policy covering the consequences of certain cases of cancellation and an assistance contract covering certain risks including costs of repatriation in case of accident or illness.

Intellectual property

Bravo Discovery owns the intellectual property rights to all the items listed on the website.

It is consequently prohibited to reproduce, modify, transfer or use all or part of the website without the express written permission of Bravo Discovery: partial reproduction is however tolerated for strictly private purposes.

It is forbidden to resell products or use the website for commercial purposes without the express written permission of Bravo Discovery.

Governing Law

These General Terms are governed by Belgian law.